Edinburgh Express

★★★★★

“Absolutely disgraceful service. Avoid at all costs I went in for a service I had used before (£30 standard wash) and was convinced to upgrade to a seat-cleaning service. I was told to come back after 4 hours. When I returned, the seats were soaking wet and the heating had been left on at full power, which later broke and cost me £100 to repair. Almost one month later, the car is still full of moisture, the seats have developed mould, and the car is practically ruined. If you clean seats, especially in winter, you should at least have the equipment to dry them properly. On top of this, I was asked to pay £70 in cash, a price not listed anywhere on your website. I will never return and will make sure others know about this experience.”

★★★★★

“Happy to have found this car wash and valet service. Took a couple of photos - see attached - of 2 of their 3 packages. Pricing is understandably related to size of car. Chain of staff all doing different roles as the car drove down the line. Worked well, good value, only lost one star due to some residual (apparently tougher) marks.”

★★★★★

“Took my new car in for a wash in April, and after leaving I noticed my rear windscreen had been scratched all over. I went back several times over a few months to try to get the issue resolved, but the manager kept putting me off and telling me to come back another day. At one point he even admitted they had damaged another windscreen before. In the end, nothing was done and I had to pay out of my own pocket to replace the windscreen. Extremely disappointing service. Avoid at all costs.”