East Coast Data Recovery

★★★★★

“Five stars truthfully isn’t enough for East Coast Data Recovery. I initially took my MacBook Pro to Apple, who told me my T2 chip was damaged and even if they got it turned on, the data was gone. I had just finished a university course and needed this data to qualify, so this left me incredibly upset. I decided to try East Coast Data Recovery before giving in and I am so glad I did. The staff showed a level of understanding and empathy that really spoke to their professionalism. They understood how important this data was to me and were transparent about the chances of me getting it back. After over 6 months of limited progress, Louis refused to give into the problem and actually completed an additional training course specific to the issue I was facing. Mere days later, I was collecting 100% of my data; even the items in the bin! I cannot stress enough just how complex this issue was, and I am genuinely astounded that Louis managed to resolve the issue. The communication and customer service I received was second to none. I am so grateful for Louis and the rest of the team for helping me get such important data back. They managed what a massive company like Apple couldn’t. Moreover, they kept the price capped like they promised before realising just how bad the issue was. I was charged a quarter of what I was quoted everywhere else, and I truly don’t believe anyone else would have persevered the way Louis did. If you are looking for expert advice, successful data recovery, and excellent customer service all at a reasonable price, don’t look any further. Thanks again to the team.”

★★★★★

“These guys are absolutely incredible! I had already accept the fact that the data from my hard drive—which stopped working a few years ago—was lost forever. Louis and his partner started the job with complete professionalism: they ran a full diagnostic and decided to take on the challenge of recovering the lost data. We were expecting only a small number of files due to the mechanical damage (which is totally understandable), but the final amount of recovered data far exceeded our expectations. They managed to recover over 90% of the data—what we can only call a miracle! From the very first contact, they stood out with their individual approach to the client and true professionalism. ★★★★★
Highly recommended – thank you, Louis and team!”

★★★★★

“Where do I begin with this review? I can’t recommend Louis and the East Coast Data Recovery team enough. From the moment I got in touch, Louis was patient, clear, and incredibly helpful with what was a very stressful situation for me. I had a 4TB drive that failed, with years of my photography work on it — basically my entire photography archive for the last four years. I was pretty stressed about the situation, but Louis went out his way to take the time to explain the process, answer all my questions, and keep me informed throughout. The communication was phenomenal and it really helped knowing exactly what was happening at each stage and the chances of what could be recovered. In the end, he managed to recover almost everything, from a hard drive that was badly damaged, which honestly felt like a miracle — I would’ve been happy just to get even a handful of files back! It’s such a relief to have almost all that work recovered, and I’m genuinely grateful for the care and effort and long hours he put into it. Louis even went above and beyond by helping me set up a better workflow and recommending the right equipment for my needs going forward. He also took the time to explain how my previous workflow had perhaps caused the issue, thanks to Louis insight I now understand much better how hard drives work and what caused mine to fail. If you’re in a similar position and need data recovery, I’d absolutely, without hesitation, recommend getting in touch with East Coast Data Recovery. Professional, knowledgeable, and easy to deal with — you’ll be in good hands.”