Edinburgh Bicycle Coop

★★★★★

“Not the best experience. Purchased from Edinburgh bicycle coop as they're local and I figured they were experienced. We purchased daughters frog bike. It was built and then checked prior to our receipt. On getting home when we removed it from car the front wheel literally fell off as it had not been secure properly. We fit this back on and then noticed the brakes were gripping the wheel when it shouldn't. To make things worse my daughter went to ride it and within minutes we noticed the alignment was totally wrong. When handle bars were straight the front wheel was offset and pointing approx 10 degrees to the left. Not great.”

★★★★★

“We’ve always chosen to support Edinburgh Bike Coop as a local independent shop, but today’s experience has completely destroyed our trust. We purchased a helmet clearly price-marked at £54.99, yet at the till were asked to pay over £100. When we queried this, we were told it was an “error” and that we would need to pay the new, higher price. The manager we spoke to was dismissive and rude. We were eventually offered a small discount – but only against the inflated price, which was still far above what was advertised. The whole experience came across as dishonest, unfriendly, and aggressive. Very disappointing service, and sadly, I won’t be returning.”

★★★★★

“Purchased a Frog 47 online for my grandson. I had never heard of Edinburgh Coop but the only other online retailer I could find to deliver a bike to the Isle of Man was SportsDirect. So an easy decision really and I was not disappointed. The bike was delivered in a few days and I only had to fit the pedals and straighten the handlebars. My grandson loves his shiny new Frog. Thank you Edinburgh Bicycle Coop!”