Neil Maclean Hair Studio

★★★★★

“Ultimately, I felt that Amber was very welcoming, considerate, thorough, kind, attentive and gentle. Payment procedure was easy, coherent and convenient :) so it was most beneficial. She was very understanding and adaptable which made me feel refreshed. She asked questions to ensure I was comfortable as it’s my first time going to a new hairdressers appointment and I have sensory sensitivities. I’m pleased with my haircut and would go back/recommend to others as is a lovely hairdressers and Amber is great. There was a general calmness and warmth encompassing the location. I left feeling enthusiastic and peaceful.”

★★★★★

“My second appointment with Amber, full head highlights. Amber has my hair looking fabulous! She takes time to understand what I want, but balances it with realistic options to keep my hair in tip top condition. On top of making my hair look great, she’s a lovely girl who clearly is passionate about her job. Thanks Amber”

★★★★★

“I would like to leave very positive feedback for Amber, who looked after me during my recent visit. This was my first time visiting the South Queensferry branch, as I normally attend the Bruntsfield salon, but there were no available appointments available there. Going to the hairdresser is a very stressful experience for me, and for many years I have never felt truly comfortable in a salon. From the very beginning, Amber was incredibly caring, attentive, and kind. She asked all the right questions, took the time to really understand what I wanted, and did so in a very gentle and reassuring way. Her approach made a huge difference to how I felt throughout the appointment. Because of the way Amber behaved, I felt genuinely comfortable for the first time in many years. This was something I had never experienced before, even at the branch I usually attend. Her empathy, professionalism, and calm manner completely changed what is normally a very stressful situation for me. Amber is clearly someone who truly cares about her clients and has a natural ability to make people feel at ease. I wanted to share this feedback so her manager is aware of just how positive an impact she had on my experience.”