Holland & Barrett - Edinburgh St James Quarter

★★★★★

“Went there today and asked for texturised soy. The girl made a weird grim on her face like we were in some sort of Mean Girls remake. Didn't even bother to check online. She looked at me like me like I was insane. Do you even bother to tell your staff what you do as a brand?”

★★★★★

“I popped in here to check out products for a particular condition. The shop is spacious, tidy, well set out, abundant with clear signage. Despite this, I was a bit overwhelmed as to where to start. A delightful non-instrusive assistant came to my aid, respectfully and sensitively enquiring, offering advice tenetatively and, all round being absolutely charming. Many thanks Asha, hope H & B appreciate you - excellent at what you do.”

★★★★★

“Ordered on line, and picked up at this store, great deal for buy1 get 1 free, that I don't know I need to order 2 items to get one free (thought automatically put one free in it) apologies couple times, staff helped to sort it out, but with in the store price (cost more ) returning 2nd time to cancel and refunded, if staff could explain more in details, or more patience to assist the customers, it would be great (I said couple of thank you, but no response at all, sound giving her lots of trouble) ...ordered again on line, but definitely not picking up from the store....”