Arden Property Management

★★★★★

“We’ve been living in the property managed by Arden for almost 7 years and only had positive interactions with the agency! Whenever we’ve had (the occasional) issues, they did their very best to remedy it in a timely manner. It is clear that they have their clients’ best interest and always look to keep their tenants happy. Their friendly staff and professional sub-contractors have made our home-living lives stress-free, as we can always count on Arden to fix any problems that may arise, day or night. We will be forever grateful for them negotiating with our landlord to freeze and discount our rent for a few months during the incredibly difficult time of the pandemic back in 2020. For us it meant the world! In the 7 years we’ve been living in the Arden managed property, Malcolm Brown has been kind of like our ‘own agent’. It’s really wonderful that we have a personal agent, as they get to know you on a personal level and really understand your needs. From the very beginning, Malcolm has been very friendly, approachable and kind. All throughout our renting process and tenancy he’s been incredibly helpful and made the whole process very smooth and clear. Malcolm is always very polite, professional and respectful and responds to emails promptly. Overall, we’re always looking forward to our property visits, as it gives us a chance to catch up and bring up any issues we may have.”

★★★★★

“Like any property management team, Arden operate at the centre of complex landlord and tenant relationships. What sets them apart is their clear, timely communication and decisive action. Over two decades of conscientious management by Kat Usher have kept me fully compliant as regulations have evolved. The Arden team have also navigated complex, multi‑party decisions with ease, particularly around stairwell and roof repairs, always acting with probity and a clear focus on outcomes for the common good. This approach has earned them a well‑deserved reputation for trust. Their sound advice and competent handling of maintenance have kept tenants satisfied and the property in excellent condition. I highly recommend them.”

★★★★★

“I would definitely recommend Arden Property Management from a tenants point. From the original viewing of the property to the necessary paperwork everything has been straightforward. Any issues that arose with the flat they are eager to help. Kat and Azaia have been the main points of contact and they are super and I feel at ease knowing they are an email or phonecall away if required!”