ReplayIt

★★★★★

“I try not to be overly critical but I have been here twice to have my phone screen fixed. Expensive but local. The first time it took several days longer than promised, and a few weeks after the screen developed streaks that gradually made the phone unusable. I returned and asked for them to fix it. They advised I would have to pay for a new screen. I agreed and since I was requesting the work on a Saturday they said it would be ready on Monday. On Monday I went in and they said Tuesday, then when I went in on Tuesday they said it might be fixed by Wednesday. I asked for my phone back and a refund. They asked me to come back on Wednesday as my phone wasn't there. No idea if I'll get my phone or my money back at this point. The staff member behind the counter was polite and apologetic.”

★★★★★

“Good experience. nice shop with reasonable prices of display mobiles, good and knowledgeable staff I bought iPhone 13 in very reasonable price. And they gave me a free phone case. I had already bought a PlayStation 5 that also working very nice thanks”

★★★★★

“Absolutely ridiculous shop and shouldn’t remain open, bought a computer for £95 for college work seen as all I would have needed was the computer to access the web which it couldn’t even process , the computer was then taken and I was told I’d get a call , one week later after no word or any contact I got in touch where I was told I’d be called by the “boss” no call came through. I called up again the next day and was told the same, again no call back. On the 9th day of having the computer taken I called again with full tendencies to go in to the shop. After a poor and sorry excuse of an offer of another laptop and after being told I wasn’t getting a refund for the confirmed faulty computer and a call with the “boss” I was issued a refund. 3 days down the line still no sign of the refund and the bank has confirmed there are no pending transactions into my account. Can not believe this place is allowed to remain open avoid at all costs.”