The Fire Side

★★★★★

“Absolutely unbelievable first class service from Steve at The Fire Side, West Linton. I purchased an ACR Malvern electric fire from the Fire Side several years ago. The service then was excellent . I contacted Steve two weeks ago for advice as the plug at the socket was overheating when the heater was on. Steve replied almost immediately advising that he had taken it up with ACR and kept me Informed me of ACR 's response that they would send a new cable. They kept to their word and the cable has arrived and my fire is now safely working. All of this and no charge, so, so impressed with both Steve and ACR, they more than deserve all the 5 star reviews. An additional donation in lieu of payment will be sent to Social bite Christmas appeal. Thankyou again.”

★★★★★

“An easy five stars to The Fire Side for their help in helping us decide what stove and fireplace to choose. We picked the Charnwood C5 Blu and are very happy with our choice. Jacqui was very helpful from the minute we walked in the door, nothing was a bother. Darren Jackson and his co-worker also called Darren fitted the stove and fireplace. They are perfectionists and very knowledgeable in their line of work. All work was completed within three days without any mess or fuss. I would 100% recommend them to anyone wishing to install a log burner/stove. Our stove has been admired by all who have seen it. I love it and wouldn't be without one now.”

★★★★★

“Lovely one-stop fire shop, with everything you could possibly need for your hearth and fireplace! We purchased a fabulous T-1000 (for making toast on your logburner!), which was straight out of an episode of Wallace and Gromit! Coal scuttles, log baskets and displays, fire pits, firelighters, kindling and logs are just some of the items they carry.”