First Mortgage

★★★★★

“Susie assisted me with buying my first home. Firstly, on a customer experience level I can’t speak more highly of my interactions. Susie was genuine, knowledgeable, personable and just generally enjoyable to communicate with. On a service level, I had quite specific needs which she accommodated seamlessly. As a first home buyer, all my options were explained thoroughly and all my questions answered. Although some of my questions were most likely stupid, I was never made to feel this way. Everything was complete in a timely manner and now have the keys to my new house. All costs were transparent and explained thoroughly. The bank pays First Mortgage as opposed to a payment directly from the buyer (me) - which I found very appealing. Would highly recommend.”

★★★★★

“I cannot praise enough the service I have had with the Dalkeith branch of FirstMortgage. Jackie and Amy have been incredible in helping me secure a mortgage to move into the city centre, making sure I get the right things submitted and honestly just encouraging me to keep going when the property search hit a rocky patch. I felt so supported every step of the way and never once felt let down. I'm so glad I made the decision to contact this company, it's been the easiest part of the process!”

★★★★★

“Great experience buying our home We had a very positive experience purchasing our home through this estate agency. The team was professional, responsive, and supportive throughout the entire process. They kept us well informed and made everything smooth and stress-free. Highly recommended!”