James Neil & Son Plumbing & Heating LLP

★★★★★

“Contacted them to fix a leak, person answered while driving but said nothing until I spoke, could barely be bothered to string a full sentence together, but did ask me to text my details and they would message back once they parked up. Told me they could be there two days later in the afternoon which I agreed to. Never got a confirmation text back, no one turned up, nor did I get any correspondence to say they couldn’t do the job. Completely wasted my time. Seriously unprofessional behaviour and an indicator they are disinterested.”

★★★★★

“Derek is an amazing creative problem solver. He committed immediately to my complex and sketchily financed project as if I was his only customer although I know he is really busy. The men who work for him were all expert and very hard working. Through expertise and creativity combined I calculate they saved me about £4K and have done a great job.”

★★★★★

“Good family company..”