Glenmore Mobility

★★★★★

“I have hired twice now from Glenmore, the first being from baggage handlers breaking my wife's wheelchair chair when we came up to visit. Glenmore supplied an ideal replacement for our stay. This time we hired a mobility scooter. My wife was unsure if it would cope with the hills and challenges of Edinburgh. The guys at Glenmore sorted us out with a perfectly matched vehicle which was superb and fulfilled all needs and expectations. I would highly recommend Glenmore.”

★★★★★

“Despite selling mobility aids this shop is not accessible. The entrance is a narrow door with no power assisted opening and a raised bump which I was unable to get over in my self propelled wheelchair. To enter and exit I had to request assistance from members of staff. The space between items for sale is also very narrow and my wheelchair would barely fit some with no room to turn. I have not bought anything from them so cannot comment on the quality of the products for sale. Edit to add: a member of staff grabbed the handles on my chair and pushed me without asking for consent or if I wanted this. A gross violation of personal autonomy and I would expect much better understanding of disabled people’s needs from a mobility shop.”

★★★★★

“Bought a mobility chair for dad and everything has been great until we need a part for the chair. I phoned Glenmore on 7th Aug to request the part. I have since phoned and emailed and been told the part will be there over a week ago. The part had still not arrived. My dad is 92 and has mobility issues and requires daily use of the chair. I have explained this more than once to staff and yet still to hear when the part will arrive, it’s now 26th Aug and he has not been able to use the chair. Absolutely frustrating and very concerned for my dad’s welfare as he had to use a wheelchair until part arrives. Would definitely not recommend.”