Blackwoods Edinburgh

★★★★★

“Stopped into this hotel for breakfast. It’s in the most beautiful neighborhood close to Dean Village which is why we were in the area. They were able to seat us right away at a nice table by the window. Additionally there were outlets and I was able to charge up my phone for the day. Breakfast for 22€ included the continental offerings (juice, pastries, fruit, cereal, cheese & meats) and a cooked to order option. I chose the omelette and my husband ordered a full Scottish. Very good!! Overall a lovely place to stop for a big breakfast before seeing the city.”

★★★★★

“This hotel is open to non residents and we enjoyed breakfast on Sunday morning. It’s 26GBP which includes the continental style buffet and a hot breakfast. I like my coffee strong but even I thought the coffee was a bit too strong, but the breakfast was hearty and set us up for a good day exploring the city and a hike up to Arthur’s Seat.”

★★★★★

“This visit was meant to be a key part of our Hogmanay celebrations in Edinburgh, making the experience particularly disappointing. After being seated on New Year’s Eve, we ordered water and two glasses of champagne. Only afterward ordering our drinks were we informed that three of the five main courses were already sold out, leaving just cod or beetroot as options. As neither appealed, I chose to order two starters instead. What was not explained at the time was that only one portion of that starter remained. Rather than mentioning this, the dish was quietly divided in half and served on two smaller plates. When we queried the portion size, this was acknowledged and we were assured we would be charged for only one. However, the bill initially included two charges, which again had to be corrected after being queried. As we were preparing to leave, a party of four arrived and ordered—among other things—the previously unavailable steak and salmon. When I asked about this, I was told these dishes had been reserved due to a pre-order. While that may be reasonable, at no point—from booking the table to arriving—was there any communication suggesting that pre-ordering was necessary to access the full menu. It is worth noting that Kieran and Anna were polite, apologetic, and visibly uncomfortable, handling the situation as professionally as they could. The issues appeared to stem from communication and planning rather than frontline service. I share this feedback constructively. On such an important evening, clearer communication and transparency would have made a significant difference.”